BackgroundPill Tme is an app designed to help people to manage their medicine schedule all in one easy app.
My Role. UX design from conception to delivery including user research, concept development, prototyping followed by visual and interaction design. Project goal. To create an app that is easy to navigate for all of its users, no matter of their abilities. The challenge. In our increasingly medicated society, it is easy to lose track of the medicine timing and dosage. This is where this app comes in. Target audience. Elderly users or people with medical conditions that depend on daily medication. |
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Research
In order to understand the users better and ensure I’m designing for their needs, I have conducted interviews and created empathy maps as well as user personas based on them. A primary user group identified through research were the elderly users, followed by people that have medical conditions. This user group confirmed initial assumptions about their needs, but research suggested more added features like form (pill, tablet ect) illustration as well as being able to set reminders.
Pain points were identified, that were passed onto ideation stage.
Pain points were identified, that were passed onto ideation stage.
Initial design concepts
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Ideation. Some quick freehand sketches as part of the ideation process on possible look of the and feel of the layout for the app.
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Digital wireframes. After some drafts, modified ideas were transferred into digital wireframes, mixing and matching elements while shaping the more final product.
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Low-fidelity prototype. With wireframes comelted, they have been connected into a single flow low fi prototype for further testing.
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User testing
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Once the low fidelity prototype was ready, a user study was conducted.
To organise testing results, affinity diagram was used. After some organisation, sticking points and possible solutions have been generated. Usability study findings After the user testing, 3 key findings have been identified: 1. Calendar Original layout of the calendar wasn't easy to navigate 2. Adding new Adding a new medicine functions was fiden in the menu 3. Simplified design Too many icons crowding up the view, specifically, edit icon for the entry |
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Final product
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Mockups
Based on the insights from the usability studies, I applied design changes like:
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High-fidelity prototype
After completing high fidelity designs, it was time to connect them into a user flow and produce a working high fidelity prototype. |
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Takeaways & Future development
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Impact
Users shared that the app made managing their medication much easier and hassle free. They have also praised added functionality of possible med interactions and news notifications. What I learned I have learned that it’s incredibly important to listen to the users as they are the ones with the key - their actual needs that aren’t obvious without having practical experience in the field. Development Further development of the app could be pushed forward by integrating multi-platforms with doctors and giving some accessibility to the carriers. |
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